This website is owned and operated by Twinkling. By accessing, browsing, or purchasing products from our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on this website.
These Terms apply to all visitors, users, customers, and others who access or use our website. If you do not agree with any part of these Terms, you should discontinue using the website immediately.
We reserve the right to modify, update, or replace these Terms at any time without prior notice. Any changes will become effective immediately upon being posted on this website. Your continued use of the website after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
Unless otherwise stated, all content available on this website – including text, product descriptions, designs, icons, and other materialsis the intellectual property of Twinkling or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. No part of this website may be copied, reproduced, distributed, modified, published, or otherwise used without our prior written consent.
If you have any questions, concerns, or feedback regarding these Terms of Service or any aspect of our website, please contact us at support@twinklingshop.com or +91 – 7044056911.
Eligibility
By using this website, you represent that you are at least 18 years of age and legally capable of entering into a binding contract under applicable law. If you are under 18 years of age, you may use this website only under the supervision of a parent or legal guardian. Individuals who are not legally competent to enter into contracts under the applicable laws of India are not permitted to use this website or place orders.
Product Information
We make reasonable efforts to ensure that product descriptions, images, dimensions, colours, and specifications displayed on the Website are accurate. However, slight variations in colour, texture, or appearance may occur due to screen settings, lighting conditions, or manufacturing differences.
We reserve the right to correct errors, update product information, or change prices without prior notice.
Pricing
All prices displayed on this website are listed inINR and are inclusive of all applicable taxes and charges. The price shown for a product is the final amount payable, and no additional fees or hidden charges will be added at checkout.
While we make every effort to ensure pricing accuracy, we reserve the right to correct any inadvertent pricing or typographical errors and to cancel or refuse orders affected by such errors. Any such changes will be communicated to the customer where applicable.
Payment
Payment must be completed before your order is processed unless a payment option specifically allows otherwise.
We accept payment methods made available during checkout.
We use third-party payment processors and do not store your complete payment card information on our servers.
Intellectual Property Rights
All content on the Website, including but not limited to product images, designs, logos, trademarks, text, graphics, photographs, and other materials, is owned by or licensed to us and is protected under applicable intellectual property laws.
You may not copy, modify, reproduce, distribute, or use any Website content for commercial purposes without our prior written consent.
Delivery Schedule
At the time of placing the order, the estimated delivery date is provided which is purely tentative in nature and subject to logistical, operational and external contingencies, and not intended to be construed as a guaranteed or definitive delivery date.
If there is any delay in the delivery caused due to any natural calamity, public holiday or any other unforeseen circumstance, then you shall not hold Titan liable for such delay in the delivery of the product.
Restrictions on Use
The rights granted under these Terms of Use are subject to the following restrictions. You shall not:
Copy, reproduce, modify, distribute, display, or use any product images, designs, descriptions, trademarks, logos, or other content available on the Covered Sites for any commercial purpose without our prior written consent.
Sell, resell, reproduce, or commercially exploit any wall clock designs, products, or content displayed on the Covered Sites without authorization.
Use the Covered Sites or any content available therein to create a competing website, marketplace, catalog, or similar business offering.
Download, scrape, collect, or use automated tools to extract product information, images, pricing details, customer data, or other content from the Covered Sites without our written permission.
Use the Covered Sites for any unlawful, fraudulent, misleading, or unauthorized purpose.
Copy, imitate, or misuse our brand identity, product designs, trademarks, or other proprietary materials.
Interfere with the security, functionality, or availability of the Covered Sites or attempt to gain unauthorized access to any part of the platform.
Use product images, descriptions, or other materials from the Covered Sites for advertising, promotions, or marketing activities without our prior written consent.
Cancellation By Twinkling
There may be certain orders that Twinkling cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation on quantity available for purchase; errors in pricing or product information or certain issues identified by our fraud avoidance department or any other issue which Titan identifies for not accepting the order. We also reserve the right to ask for additional information for accepting orders in certain cases. We will notify you in case your order has been cancelled fully or partially or if any additional information is required to accept your order.
Cancellation by Customer
Once an order has been successfully placed on our website, it cannot be cancelled or modified by the customer. Orders are processed promptly to ensure timely dispatch, and therefore cancellation requests cannot be accepted after order confirmation.
Customers are advised to carefully review product details, specifications, quantity, delivery address, and payment information before placing an order.
Privacy Policy
We understand that your privacy is important to you, and we respect your concerns regarding the confidentiality of your personal information. We ensure that Twinkling maintains complete confidentiality of the details shared by you and does not disclose such information to any unauthorized third party.
We may ask for certain details such as name; date of birth; e-mail address; residential address; contact number etc for registration purposes
For enhanced security, Twinkling does not store any financial information on its servers. All paymentrelated information provided by customers is securely processed through our authorized payment gateway and transmitted directly to the respective bank servers. These transactions are protected using industrystandard encryption protocols, including Secure Socket Layer (SSL) technology.
Payments made through our website are processed by authorized third-party payment service providers who are bound by confidentiality obligations and are not permitted to share customers’ personal information except as required for processing transactions or complying with applicable laws.
Breach of Terms of Use
Without prejudice to any other rights or remedies available to Twinkling under these Terms, if you breach any provision of these Terms or if we reasonably believe that you have violated these Terms, we may take appropriate action, including:
Suspending or restricting your access to the Website.
Permanently disabling your access to the Website.
Blocking access from specific devices, IP addresses, or accounts.
Suspending or terminating your user account or registration, if applicable.
Taking legal action against you for breach of these Terms or any other applicable laws.
Reporting any unlawful or fraudulent activities to the appropriate authorities.
We reserve the right to take such action at our sole discretion to protect our website, business, customers, and legal rights.
Governing Law and Dispute Resolution
These Terms of Use shall be governed by and interpreted in accordance with the laws of India.
Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Kolkata, India.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on the website. Your continued use of the website after such changes constitutes acceptance of the updated Terms.
